Microsoft 365 Metadata Refresh Failures

Incident Report for Rubrik

Resolved

This incident has been resolved.
Posted Jul 13, 2023 - 00:23 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jul 12, 2023 - 22:10 UTC

Identified

Root cause has been identified and a fix is being rolled out.
Posted Jul 12, 2023 - 13:27 UTC

Update

We are continuing to investigate this issue.
Posted Jul 12, 2023 - 05:36 UTC

Update

We are continuing to investigate this issue.
Posted Jul 12, 2023 - 05:35 UTC

Investigating

We are experiencing increased failures for Microsoft 365 metadata refresh jobs on Rubrik Security Cloud in the US-2 region.

Symptoms: Metadata refresh jobs may fail

Incident Start Time: 07/11/2023 18:30 UTC

The issue has been identified and a fix is being implemented.
Posted Jul 12, 2023 - 05:28 UTC