Rubrik Status

All Systems Operational

About This Site

Welcome to the Rubrik status page. This will show you our current status as well as uptime history.

US-1 Operational

Polaris GPS Operational

Polaris Sonar Operational

Polaris Radar Operational

Microsoft 365 Protection Operational

Cloud Native Protection Operational

US-2 Operational

Polaris GPS Operational

Polaris Sonar Operational

Polaris Radar Operational

Microsoft 365 Protection Operational

Cloud Native Protection Operational

EU-1 Operational

Polaris GPS Operational

Polaris Sonar Operational

Polaris Radar Operational

Microsoft 365 Protection Operational

Cloud Native Protection Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jul 2, 2022

Scheduled Maintenance for US-1, US-2 and EU-1 regions

Completed - The scheduled maintenance has been completed.
Jul 2, 02:47 PDT

Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Jul 2, 02:46 PDT

Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Jul 2, 02:36 PDT

Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Jul 2, 01:37 PDT

Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Jul 2, 01:36 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 1, 23:30 PDT

Scheduled - We will be undergoing scheduled maintenance during this time.
Jul 1, 23:26 PDT

Jul 1, 2022

Jun 30, 2022

No incidents reported.

Jun 29, 2022

Microsoft 365 Experiencing Degraded Availability

Resolved - The issue has been resolved for all affected users as of Wed, 2022-06-30 2:00 UTC.

All operations are healthy.

We thank you for your patience while we worked on resolving the issue.
Jun 29, 20:31 PDT

Monitoring - A fix has been implemented and we are monitoring the results.
Jun 29, 16:19 PDT

Identified - The Engineering has identified the root cause of the issue and rollout in progress.
Jun 28, 16:55 PDT

Update - We continue to investigate the issue and will provide an update soon with current details.
Jun 28, 14:54 PDT

Update - We continue to investigate the issue and will provide an update by 06/28/2022 09:00PM UTC with current details.
Jun 28, 09:45 PDT

Investigating - We are noticing an issue with Microsoft 365 protection for some of our customers.

Symptoms: Some index jobs might fail.

Incident Start Time: 06/27/2022 04:22 AM UTC

Workaround: None at this time.

Rubrik is actively investigating to resolve this issue.
Jun 28, 08:45 PDT

Jun 28, 2022

Issue connecting clusters to Polaris

Resolved - This incident has been resolved.
Jun 28, 05:03 PDT

Monitoring - A fix has been implemented and we are monitoring the results.
Jun 28, 04:36 PDT

Identified - The issue has been identified and a fix is being implemented.
Jun 28, 04:06 PDT

Investigating - We are noticing an issue where clusters are getting disconnected from Polaris.

Symptoms: Clusters displayed in a disconnected state in Polaris UI

Status: Engineering is actively investigating to resolve this issue

Incident Start Time: 06/28/2022 2:30 AM PST
Jun 28, 03:27 PDT

Jun 27, 2022

No incidents reported.

Jun 26, 2022

No incidents reported.

Jun 25, 2022

Microsoft 365 Protection Experiencing Degraded Availability

Resolved - This incident has been resolved.
Jun 25, 15:37 PDT

Monitoring - A fix has been implemented and we are monitoring the results.
Jun 25, 15:24 PDT

Identified - The issue has been identified and a fix is being implemented.
Jun 23, 11:23 PDT

Update - We are still continuing to investigate this issue.
Jun 22, 15:45 PDT

Investigating - We are noticing an issue with Polaris Microsoft 365 protection in the EU-1 region.

Symptoms: Some jobs may fail and objects may briefly be out of compliance.

Incident Start Date: 06/15

Workaround: None at this time.

Engineering is actively investigating to resolve this issue.
Jun 21, 14:06 PDT

Jun 24, 2022

No incidents reported.

Jun 23, 2022

Jun 22, 2022

Jun 21, 2022

Error Accessing Polaris UI

Resolved - This incident has been resolved.
Jun 21, 01:19 PDT

Investigating - Polaris UI is experiencing logging failures, due to issues with one of our upstream providers, Auth0

Symptom(s): Users are experiencing login failures while logging into Polaris UI

Workaround: None at this time.

Incident Start Time: 06/20/2022 11:50 PM PST

We will provide more information as soon as we have identified the problem or provide an update within 60 minutes.
Jun 21, 00:24 PDT

Jun 20, 2022

No incidents reported.

Jun 19, 2022

No incidents reported.

Jun 18, 2022

No incidents reported.