All Systems Operational

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Welcome to the Rubrik status page. This will show you our current status as well as uptime history.

US-1 Operational
Rubrik Security Cloud - Data Protection Operational
Sensitive Data Monitoring and Remediation Operational
Ransomware Monitoring and Investigation Operational
Microsoft 365 Protection Operational
Cloud Data Protection Operational
Polaris GPS Operational
US-2 Operational
Rubrik Security Cloud - Data Protection Operational
Sensitive Data Monitoring and Remediation Operational
Ransomware Monitoring and Investigation Operational
Microsoft 365 Protection Operational
Cloud Data Protection Operational
Polaris GPS Operational
US-3 Operational
Rubrik Security Cloud - Data Protection Operational
Sensitive Data Monitoring and Remediation Operational
Ransomware Monitoring and Investigation Operational
Microsoft 365 Protection Operational
Cloud Data Protection Operational
Polaris GPS Operational
EU-1 Operational
Rubrik Security Cloud - Data Protection Operational
Sensitive Data Monitoring and Remediation Operational
Ransomware Monitoring and Investigation Operational
Microsoft 365 Protection Operational
Cloud Data Protection Operational
Polaris GPS Operational
CH-1 Operational
Rubrik Security Cloud - Data Protection Operational
Sensitive Data Monitoring and Remediation Operational
Ransomware Monitoring and Investigation Operational
Microsoft 365 Protection Operational
Cloud Data Protection Operational
Polaris GPS Operational
AU-1 Operational
Rubrik Security Cloud - Data Protection Operational
Sensitive Data Monitoring and Remediation Operational
Ransomware Monitoring and Investigation Operational
Microsoft 365 Protection Operational
Cloud Data Protection Operational
Polaris GPS Operational
UK-1 Operational
Rubrik Security Cloud - Data Protection Operational
Sensitive Data Monitoring and Remediation Operational
Ransomware Monitoring and Investigation Operational
Microsoft 365 Protection Operational
Cloud Data Protection Operational
Polaris GPS Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Rubrik is performing a routine Rubrik Security Cloud (RSC) database maintenance to improve performance, scale, and availability of the platform. The downtime will be approximately 60-90 minutes within the specified maintenance window.

- Customers should expect the following impact during the maintenance time period:
- Users will be unable to log in to their RSC instance
- Global SLA configurations cannot be added or modified
- RSC backup jobs will be skipped or missed including Microsoft 365 and other cloud-native workload backups. RSC backups with shorter SLA configurations (example 4 hours or less) may become non-compliant while backups with longer SLA configurations (example 24 hours or more) are unlikely to be affected.
- RSC users will not be able to trigger on-demand jobs including restores

Please note that Rubrik CDM backup jobs (example VMware, Filesets, Windows Volume Groups, etc.) will not be impacted by the RSC database maintenance.

Posted on Jan 13, 2023 - 16:38 PST
Rubrik is performing a routine Rubrik Security Cloud (RSC) database maintenance to improve performance, scale, and availability of the platform. The downtime will be approximately 60-90 minutes within the specified maintenance window.

- Customers should expect the following impact during the maintenance time period:
- Users will be unable to log in to their RSC instance
- Global SLA configurations cannot be added or modified
- RSC backup jobs will be skipped or missed including Microsoft 365 and other cloud-native workload backups. RSC backups with shorter SLA configurations (example 4 hours or less) may become non-compliant while backups with longer SLA configurations (example 24 hours or more) are unlikely to be affected.
- RSC users will not be able to trigger on-demand jobs including restores

Please note that Rubrik CDM backup jobs (example VMware, Filesets, Windows Volume Groups, etc.) will not be impacted by the RSC database maintenance.

Posted on Jan 13, 2023 - 16:39 PST
Past Incidents
Jan 27, 2023

No incidents reported today.

Jan 26, 2023

No incidents reported.

Jan 25, 2023

No incidents reported.

Jan 24, 2023

No incidents reported.

Jan 23, 2023

No incidents reported.

Jan 22, 2023

No incidents reported.

Jan 21, 2023

No incidents reported.

Jan 20, 2023
Resolved - This incident has been resolved.
Jan 20, 01:59 PST
Update - We are continuing to monitor for any further issues.
Jan 19, 21:28 PST
Update - We are continuing to monitor for any further issues.
Jan 19, 10:41 PST
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 19, 04:59 PST
Identified - Root cause has been identified and a fix is being rolled out.
Jan 19, 03:48 PST
Investigating - We are experiencing degraded performance in cloud native azure archival jobs for few customers. Rubrik team is actively investigating the issue.

Symptoms: Cloud native azure archival jobs might get delayed for few customers.

Incident Start Time: 01/19/2023 07:00 AM UTC

Workaround: None at this time.

Jan 19, 01:00 PST
Jan 19, 2023
Jan 18, 2023

No incidents reported.

Jan 17, 2023

No incidents reported.

Jan 16, 2023

No incidents reported.

Jan 15, 2023
Resolved - This incident has been resolved.
Jan 15, 03:10 PST
Identified - The issue has been identified and a fix is being implemented.
Jan 14, 23:10 PST
Investigating - Polaris UI is experiencing degraded availability

Symptom(s): Users experiencing errors while accessing Polaris UI

Workaround: None at this time.

Incident Start Time: 01/15/2023 04:30 AM UTC

Our engineering team is actively investigating to resolve this issue.

Jan 14, 21:10 PST
Jan 14, 2023
Jan 13, 2023

No incidents reported.