All Systems Operational

About This Site

Welcome to the Rubrik status page. This will show you our current status as well as uptime history.

US-1 Operational
Polaris GPS Operational
Polaris Sonar Operational
Polaris Radar Operational
Microsoft 365 Protection Operational
Cloud Native Protection Operational
US-2 Operational
Polaris GPS Operational
Polaris Sonar Operational
Polaris Radar Operational
Microsoft 365 Protection Operational
Cloud Native Protection Operational
EU-1 Operational
Polaris GPS Operational
Polaris Sonar Operational
Polaris Radar Operational
Microsoft 365 Protection Operational
Cloud Native Protection Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jul 2, 2022
Completed - The scheduled maintenance has been completed.
Jul 2, 02:47 PDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Jul 2, 02:46 PDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Jul 2, 02:36 PDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Jul 2, 01:37 PDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Jul 2, 01:36 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 1, 23:30 PDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Jul 1, 23:26 PDT
Jul 1, 2022
Jun 30, 2022

No incidents reported.

Jun 29, 2022
Resolved - The issue has been resolved for all affected users as of Wed, 2022-06-30 2:00 UTC.

All operations are healthy.

We thank you for your patience while we worked on resolving the issue.

Jun 29, 20:31 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 29, 16:19 PDT
Identified - The Engineering has identified the root cause of the issue and rollout in progress.
Jun 28, 16:55 PDT
Update - We continue to investigate the issue and will provide an update soon with current details.
Jun 28, 14:54 PDT
Update - We continue to investigate the issue and will provide an update by 06/28/2022 09:00PM UTC with current details.
Jun 28, 09:45 PDT
Investigating - We are noticing an issue with Microsoft 365 protection for some of our customers.

Symptoms: Some index jobs might fail.

Incident Start Time: 06/27/2022 04:22 AM UTC

Workaround: None at this time.

Rubrik is actively investigating to resolve this issue.

Jun 28, 08:45 PDT
Jun 28, 2022
Resolved - This incident has been resolved.
Jun 28, 05:03 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 28, 04:36 PDT
Identified - The issue has been identified and a fix is being implemented.
Jun 28, 04:06 PDT
Investigating - We are noticing an issue where clusters are getting disconnected from Polaris.

Symptoms: Clusters displayed in a disconnected state in Polaris UI

Status: Engineering is actively investigating to resolve this issue

Incident Start Time: 06/28/2022 2:30 AM PST

Jun 28, 03:27 PDT
Jun 27, 2022

No incidents reported.

Jun 26, 2022

No incidents reported.

Jun 25, 2022
Resolved - This incident has been resolved.
Jun 25, 15:37 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 25, 15:24 PDT
Identified - The issue has been identified and a fix is being implemented.
Jun 23, 11:23 PDT
Update - We are still continuing to investigate this issue.
Jun 22, 15:45 PDT
Investigating - We are noticing an issue with Polaris Microsoft 365 protection in the EU-1 region.

Symptoms: Some jobs may fail and objects may briefly be out of compliance.

Incident Start Date: 06/15

Workaround: None at this time.

Engineering is actively investigating to resolve this issue.

Jun 21, 14:06 PDT
Jun 24, 2022

No incidents reported.

Jun 23, 2022
Jun 22, 2022
Jun 21, 2022
Resolved - This incident has been resolved.
Jun 21, 01:19 PDT
Investigating - Polaris UI is experiencing logging failures, due to issues with one of our upstream providers, Auth0

Symptom(s): Users are experiencing login failures while logging into Polaris UI

Workaround: None at this time.

Incident Start Time: 06/20/2022 11:50 PM PST

We will provide more information as soon as we have identified the problem or provide an update within 60 minutes.

Jun 21, 00:24 PDT
Jun 20, 2022

No incidents reported.

Jun 19, 2022

No incidents reported.

Jun 18, 2022

No incidents reported.