Cloud Native Protection for AWS Experiencing Degraded Availability

Incident Report for Rubrik

Resolved

This incident has been resolved.

Posted Oct 20, 2025 - 11:00 UTC

Monitoring

AWS has applied a mitigation and we're seeing reduced error rates. We're currently monitoring the systems for recovery

Posted Oct 20, 2025 - 09:55 UTC

Investigating

We are noticing increased error rates from AWS APIs which is impacting the availability of Rubrik Cloud Native services for AWS

Symptom(s): All jobs for AWS snappables might fail

Incident Start Time: 10/20/2025 07:16 AM UTC

Workaround: None at this time

We are monitoring the situation as AWS continues to remediate the impact across their services.

Posted Oct 20, 2025 - 09:48 UTC

This incident affected: US-1 (Rubrik Security Cloud), US-2 (Rubrik Security Cloud), EU-1 (Rubrik Security Cloud), CH-1 (Rubrik Security Cloud), AU-1 (Rubrik Security Cloud), US-3 (Rubrik Security Cloud), JP-1 (Rubrik Security Cloud), IN-1 (Rubrik Security Cloud), EU-2 (Rubrik Security Cloud), SG-1 (Rubrik Security Cloud), ID-1 (Rubrik Security Cloud), IL-1 (Rubrik Security Cloud), US-4 (Rubrik Security Cloud), US-5 (Rubrik Security Cloud), UK-1 (Rubrik Security Cloud), and SA-1 (Rubrik Security Cloud).