The issue has been mitigated and service has been restored. We are continuing to monitor the situation closely to ensure that there are no further issues.
Posted Oct 20, 2023 - 17:53 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Oct 20, 2023 - 13:23 UTC
Update
The engineering team has identified a potential mitigation and is working to implement it.
Posted Oct 20, 2023 - 07:23 UTC
Update
The engineering team has identified a potential mitigation and is working to implement it.
Posted Oct 19, 2023 - 18:48 UTC
Update
We are continuing to work on a fix for this issue.
Posted Oct 19, 2023 - 12:44 UTC
Identified
Rubrik Security Cloud is experiencing degraded availability
Symptom(s): Few users may experience errors while accessing Polaris UI. Backup jobs may fail and compliance may be impacted
Workaround: None at this time.
Incident Start Time: 10/19/2023 05:00 AM UTC
Our engineering team is actively investigating to resolve this issue.
Posted Oct 19, 2023 - 08:55 UTC
This incident affected: US-2 (Rubrik Security Cloud - Data Protection, Data Security Posture, Ransomware Monitoring and Investigation, Microsoft 365 Protection, Cloud Data Protection).