Microsoft 365 Exchange Mailbox Protection Degradation

Incident Report for Rubrik

Resolved

This incident has been resolved.

Posted Jan 19, 2022 - 22:07 PST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jan 19, 2022 - 21:03 PST

Identified

The engineering team has identified a potential mitigation and is working to implement it.

Posted Jan 19, 2022 - 11:49 PST

Investigating

We are noticing an issue with Polaris Microsoft 365 Exchange Mailbox protection in the US-2 and EU-1 regions.

Symptoms: Some backups might fail and objects may briefly be out of compliance for M365 Exchange Mailbox

Incident Start Time: The incident began on 1/18/2022

Engineering is actively investigating to resolve this issue

Posted Jan 19, 2022 - 10:04 PST

This incident affected: US-2 (Microsoft 365 Protection) and EU-1 (Microsoft 365 Protection).