The incident has been resolved. We thank you for your patience while we worked on resolving the issue.
Posted Dec 16, 2023 - 01:33 UTC
Monitoring
The issue has been mitigated and services have been restored. We are continuously monitoring the services' health.
Posted Dec 15, 2023 - 08:19 UTC
Identified
The engineering team has identified a potential mitigation and is working to implement it.
Posted Dec 13, 2023 - 11:19 UTC
Update
Our engineering team continues to investigate the issue. We will provide an update soon.
Posted Dec 12, 2023 - 17:32 UTC
Update
We are experiencing degraded performance in Azure replication, archival, and indexing jobs. Rubrik's team is actively investigating the issue.
Symptoms: These jobs would be failed or stuck
Incident Start Time: 12/12/2023 1 AM PST
Posted Dec 12, 2023 - 12:56 UTC
Investigating
We are experiencing degraded performance in Azure replication, archival, and indexing jobs. Rubrik's team is actively investigating the issue.
Posted Dec 12, 2023 - 12:31 UTC
This incident affected: US-1 (Cloud Data Protection), EU-1 (Cloud Data Protection), US-2 (Cloud Data Protection), CH-1 (Cloud Data Protection), AU-1 (Cloud Data Protection), US-3 (Cloud Data Protection), UK-1 (Cloud Data Protection), JP-1 (Cloud Data Protection), IN-1 (Cloud Data Protection), EU-2 (Cloud Data Protection), and SG-1 (Cloud Data Protection).