Microsoft 365 protection experiencing degraded availability

Incident Report for Rubrik

Resolved

This incident has been resolved.

Posted Feb 09, 2021 - 20:32 PST

Update

We believe the fix will be deployed by 02/09/2021 08:30pm PST, we will then continue to monitor the service to evaluate the effectiveness of the fix.

Posted Feb 09, 2021 - 17:45 PST

Identified

We are experiencing an issue with Microsoft 365 service on Polaris for some Europe customers.

Symptom(s): Mailbox backups and indexing jobs may fail
Incident Start Time: 02/08/2021 06:00pm PST
Workaround: None at this time.

The engineering team has identified a fix and is working to resolve the incident.

Posted Feb 09, 2021 - 16:16 PST

This incident affected: European Region (Microsoft 365 Protection).

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