Microsoft 365 protection experiencing degraded availability

Incident Report for Rubrik

Resolved

This incident has been resolved.

Posted Jan 28, 2021 - 02:35 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jan 27, 2021 - 23:43 UTC

Update

We are continuing to investigate this issue.

Posted Jan 27, 2021 - 19:01 UTC

Investigating

Rubrik Polaris is experiencing a degraded availability for newly protected Microsoft 365 objects (Exchange Mailbox, Onedrive, SharePoint) across all Polaris customers starting at 1/26/2021 7:45 PM PST.
Protection for existing objects is working as expected. Rubrik Polaris Engineering continues to investigate the issue and will provide an update in next few hours.

Posted Jan 27, 2021 - 14:37 UTC

This incident affected: US-1 (Microsoft 365 Protection) and EU-1 (Microsoft 365 Protection).