Rubrik Security Cloud is experiencing degraded availability - multiple regions

Incident Report for Rubrik

Resolved

This incident has been resolved. Certain jobs may have failed during this incident and compliance may be impacted.

We thank you for your patience while we worked on resolving the issue.
Posted Aug 30, 2023 - 23:05 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Aug 30, 2023 - 22:11 UTC

Update

Our engineering team continues to investigate the issue.
Posted Aug 30, 2023 - 21:25 UTC

Update

We are continuing to investigate this issue.
Posted Aug 30, 2023 - 20:00 UTC

Investigating

Symptom(s): Users may not be able to login to RSC

Incident Start Time: 08/30/2023 7:40 PM UTC

Our engineering team is actively investigating to resolve this issue.
Posted Aug 30, 2023 - 19:59 UTC
This incident affected: CH-1 (Rubrik Security Cloud), AU-1 (Rubrik Security Cloud), US-3 (Rubrik Security Cloud), JP-1 (Rubrik Security Cloud), IN-1 (Rubrik Security Cloud), and EU-2 (Rubrik Security Cloud).