Error Accessing RSC UI

Incident Report for Rubrik

Resolved

This incident has been resolved.

Posted Jan 18, 2024 - 01:43 UTC

Update

We have deployed the fix to production.

Posted Jan 18, 2024 - 00:42 UTC

Monitoring

We deployed a fix and are actively monitoring the issue.

Posted Jan 17, 2024 - 22:59 UTC

Identified

RSC UI is experiencing degraded availability

Symptom(s): Few users may experience errors while accessing RSC UI

Workaround: None at this time.

Incident Start Time: 1/17/2023

We are still working on the fix.

Posted Jan 17, 2024 - 22:32 UTC

This incident affected: US-1 (Rubrik Security Cloud - Data Protection), US-2 (Rubrik Security Cloud - Data Protection), EU-1 (Rubrik Security Cloud - Data Protection), CH-1 (Rubrik Security Cloud - Data Protection), AU-1 (Rubrik Security Cloud - Data Protection), US-3 (Rubrik Security Cloud - Data Protection), UK-1 (Rubrik Security Cloud - Data Protection), JP-1 (Rubrik Security Cloud - Data Protection), EU-2 (Rubrik Security Cloud - Data Protection), and SG-1 (Rubrik Security Cloud - Data Protection).