Error accessing Polaris UI

Incident Report for Rubrik

Resolved

Polaris API server experienced some issues that impacted the availability of our service in the US-2 region.

Symptom(s): Users might encounter intermittent errors when accessing Polaris UI. This would affect both existing and new sessions.

Some backend jobs may have experienced temporary failures due to this issue.

Incident Start Time: 01/25/2022 02:30 PM UTC

Incident End Time: 01/25/2022 03:20 PM UTC

This incident has now been resolved.

Posted Jan 25, 2022 - 10:25 PST

This incident affected: US-2 (Polaris GPS, Polaris Sonar, Polaris Radar, Microsoft 365 Protection, Cloud Native Protection).