Scheduled Downtime for Database maintenance
Scheduled for Feb 4, 10:00 - 14:00 PST
Scheduled
Rubrik is performing a routine Rubrik Security Cloud (RSC) database maintenance to improve performance, scale, and availability of the platform. The downtime will be approximately 60-90 minutes within the specified maintenance window.

- Customers should expect the following impact during the maintenance time period:
- Users will be unable to log in to their RSC instance
- Global SLA configurations cannot be added or modified
- RSC backup jobs will be skipped or missed including Microsoft 365 and other cloud-native workload backups. RSC backups with shorter SLA configurations (example 4 hours or less) may become non-compliant while backups with longer SLA configurations (example 24 hours or more) are unlikely to be affected.
- RSC users will not be able to trigger on-demand jobs including restores

Please note that Rubrik CDM backup jobs (example VMware, Filesets, Windows Volume Groups, etc.) will not be impacted by the RSC database maintenance.
Posted Jan 13, 2023 - 16:38 PST
This scheduled maintenance affects: AU-1 (Rubrik Security Cloud - Data Protection, Sensitive Data Monitoring and Remediation, Ransomware Monitoring and Investigation, Microsoft 365 Protection, Cloud Data Protection, Polaris GPS), US-3 (Rubrik Security Cloud - Data Protection, Sensitive Data Monitoring and Remediation, Ransomware Monitoring and Investigation, Microsoft 365 Protection, Cloud Data Protection, Polaris GPS), and CH-1 (Rubrik Security Cloud - Data Protection, Sensitive Data Monitoring and Remediation, Ransomware Monitoring and Investigation, Microsoft 365 Protection, Cloud Data Protection, Polaris GPS).