A fix has been implemented and we are monitoring the results.
Posted Aug 10, 2022 - 11:03 UTC
Update
We are continuing to work on a fix for this issue.
Posted Aug 10, 2022 - 07:49 UTC
Update
We are noticing a performance degradation in Polaris Radar anomaly detection and Event Notification for some customers. The issue has been identified and a fix is being implemented.
Symptom(s): There might be delays in anomaly detection and event notifications.
Posted Aug 10, 2022 - 04:24 UTC
Identified
We are noticing a performance degradation in Polaris Radar anomaly detection for some customers. The issue has been identified and a fix is being implemented.
Symptom(s): There might be delays in anomaly detection.
Workaround: None at this time.
Posted Aug 10, 2022 - 02:23 UTC
This incident affected: EU-1 (Ransomware Monitoring and Investigation, Polaris GPS) and US-2 (Ransomware Monitoring and Investigation, Polaris GPS).