Error Accessing RSC UI

Incident Report for Rubrik

Resolved

This incident has been resolved.

Posted Feb 13, 2025 - 15:11 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Feb 13, 2025 - 14:55 UTC

Update

We are continuing to work on a fix for this issue.

Posted Feb 13, 2025 - 14:36 UTC

Identified

RSC UI is experiencing degraded availability

Symptom(s): Users experiencing errors while accessing RSC UI

Workaround: None at this time.

Incident Start Time: 02/13/2025 02:00 PM UTC

Our engineering team is actively investigating to resolve this issue.

Posted Feb 13, 2025 - 14:35 UTC

This incident affected: US-1 (Rubrik Security Cloud), US-2 (Rubrik Security Cloud), EU-1 (Rubrik Security Cloud), CH-1 (Rubrik Security Cloud), AU-1 (Rubrik Security Cloud), US-3 (Rubrik Security Cloud), JP-1 (Rubrik Security Cloud), IN-1 (Rubrik Security Cloud), EU-2 (Rubrik Security Cloud), ID-1 (Rubrik Security Cloud), IL-1 (Rubrik Security Cloud), US-4 (Rubrik Security Cloud), US-5 (Rubrik Security Cloud), and UK-1 (Rubrik Security Cloud).