Polaris Radar performance degradation
Incident Report for Rubrik
Resolved
This incident has been resolved.
Posted Oct 13, 2021 - 18:18 UTC
Monitoring
Our engineering team has rolled out a fix.
We will continue to monitor and provide periodic updates until the issue is fully resolved.
Posted Oct 13, 2021 - 13:32 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted Oct 12, 2021 - 01:53 UTC
Investigating
We are experiencing a performance degradation in Polaris Radar anomaly detection for some customers.

Symptom(s): There might be delays in anomaly detection.

Workaround: None at this time.

Our engineering team is investigating the issue and will provide an update as soon as we have more information.
Posted Oct 11, 2021 - 23:09 UTC
This incident affected: US-1 (Ransomware Monitoring and Investigation) and EU-1 (Ransomware Monitoring and Investigation).